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Colin J
10/10
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A very satisfying experience receiving and fitting the blind. I am very pleased with myself for ordering and fitting your product. Just not sure why I didn't do it 20 years ago!
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Ken P
10/10
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use of 'cartoon' instructions may make for ease of production of literature - but inclusion of component with no verbal description of purpose or use was confusing, i.e emergency operator/ mid-way stop affixed to RH side bar
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Ian S
9/10
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Velux always provide very good quality items. Prior to this purchase I bought a different brand /make but returned it as poor in comparison. The only problem with the windows being high it is impossible to slide the whole unit with a velux extension pole. The runners are not stiff but the pole slides off. It is possible to move the shutters so the blind will stay in open position until windows need cleaning . For info it’s Venetian blind. Even though it’s a small problem I have ordered another one
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear that you were unable to connect the product and ultimately decided to return the product. If you experience any installation or connectivity difficulties in the future, we would encourage you to contact our customer service team, who will be happy to provide troubleshooting support and guidance.