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Archie T
0/10
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Did not receive the samples Your web site says sent But not recieved. Due on the 26th now29th Sent via post office Disillusioned ?
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Ben W
10/10
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Very impressed with your customer service. We had a problem with the blind when it was delivered as it was damaged. The customer service team turned what could have been a negative experience into a truly positive one with how they dealt with the situation.
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David C
10/10
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The survey arrived well before the delivery date Package was damaged, photo taken by Royal Mail Maintenance package needs more black foam
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Saul M
9/10
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The picture only instructions aren't very clear of you've never fitted a Velux blind previously.
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Elliot L
0/10
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The goods were delivered to the wrong address - no response to repeated attempts to contact and get this rectified - complete failure of order - not good..
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David B
9/10
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Yes I had a little difficulty fitting your blind due to the orientation of my VELUX roof window and the instructions. but the gentleman who guided me through the problem was very helpful and very patient with me which was much appreciated and solved the problem. I would never have resolved it without his help. Thank you.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We are happy to have been informed that you have received your parcel meanwhile. Please accept our sincere apologies for the inconveniences caused.