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lorraine b
5/10
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Product I received was the wrong size after giving the correct Velux No as on the Velux window - disappointed as waited 2 weeks for delivery and now waiting for reply for product to be collected for return . So please check with company to make sure it the correct size they are delivering.
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Jan R
5/10
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You do not include new brackets! This makes alignment more difficult for the fitter. For the money that is paid, EVERYTHING YOU NEED TO FIT A NEW BLIND SHOULD BE INCLUDED! I believe it is penny pinching on your part, rather than a concern for the environment - which is the only other good reason I can think of.
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Dennis J
9/10
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My only negative is that compared to the other two blinds we had from Velux a few years ago, the overall quality doesn't seem as good - the blind material seems thinner/has some waves in it whereas previous ones always look taut/fit perfectly. No matter how I tried, the side rails would not fit flush against the blind element so the corners were more obvious rather than a smooth finish all round.
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Samuel S
0/10
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Blind was delivered.defective. Online portal for return has been completed and also an email sent but I have yet to hear anything back or even confirmation of receipt.