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Iain C
10/10
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Simple ordering process and product was easy to install. Price competitive with non-branded alternatives.
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Miles G
3/10
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Ordered on 22 Apr - as of today 05 May, order still not received
Comment by veluxblindsdirect.co.uk:
Thank you for taking the time to speak with us today and for giving us the opportunity to clarify the lead time for your VELUX insect screen. The extended delivery period was due to the product being supplied from one of our European manufacturing facilities. We are pleased to confirm that your VELUX blind has now been successfully delivered.
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Serena P
8/10
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The sides of the metal bars were cut a little bit approximately so they don’t blend with the curtains part . You can see the step.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re sorry to hear that the finish of the metal bars hasn’t met your expectations. If you’d like, our customer support team would be happy to take a closer look and help resolve the issue, whether that’s offering advice or arranging further assistance. Please feel free to get in touch with us.
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Ian M
8/10
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Generally very satisfied. The blind arrived early. It was simple and quick to install and works perfectly.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re delighted to hear that your blind arrived ahead of schedule and that you found it quick and easy to install. It’s great to know it’s working perfectly and meeting your expectations.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re glad to hear that your order arrived with you, though we’re sorry for any confusion around the delivery dates noted. If there’s anything you’d like us to clarify or improve regarding your experience, please don’t hesitate to get in touch with our customer support team.