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Marie H
10/10
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Very happy with the blinds. I received a lot of emails about the delivery but all from different companies- confusing as I thought I had been scammed! It eventually arrived from EVRI.
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charlotte r
1/10
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If there is a delay to order more information should be given than “Due to unforeseen circumstances the original estimated delivery date will change. As soon as the issue has been resolved, we will contact you to advise the new delivery date.” Having no idea when your item may arrive is unacceptable
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Angela E
10/10
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Great product. i think. Not used for long enough yet to see if the heat reduction blind really works, as it doesn’t appear to have an immediate effect. But recognise it’s been unusually hot!. Website is great to navigate you to get the perfect blind for your window according to the windows code number.I chose an external blind and fitting instructions were very clear and easy to folllw.
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Anna B
5/10
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We had the new blind installed by a professional installer, but since then the velux electric window it was installed on won't close properly This is very worrying as the forecast is rain. I would like to talk to a human, not an AI bot, on how to solve this problem.
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Caroline N
0/10
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Hello, I placed my order with you on 27June and was advised it was dispatched 30June It is now 14July and I still have not received my order Please can you follow up and advise when I can expect it
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear that the delivery did not meet your expectations. Please rest assured that we take such concerns seriously and are working to improve. If there is anything we can do to assist you further, don’t hesitate to contact us.