Brilliant help first by phone and then by email to my initial email enquiring on age of the blind I had in place. Very professional and friendly. I was most impressed.
Ordered wrong size blind and service was excellent on returning it and help in ordering correct blind
Premium product? I have a blind that doesn\'t work and the customer service received to date is poor.
The installation instructions are, eventually, comprehensible, but are very poor indeed, and that is why I have knocked off a star
The blind is superb and has transformed the bedroom. It was easy to install and came with beautifully clear instructions though for ages we were trying to screw in the tiny screws with the wrong screwdriver! Then we worked out we needed a hexagonal screwdriver which baffled us and we had to go and ask in a shop and buy a whole set. We think you must have chosen these unusual screws because they are more attractive - they are! But might be good to mention it in the instructions.
The blind adjustment is really tricky as the slats are very tight to the edge and takes a lot of fiddling to organise overall the blind is amazing and really does the job thanks so much oh it would be great to have wooden slats if possible