Easy to install and connect all three products to one controller. Good quality. Easy to transfer to iPhone
The blinds I purchased were very poor in quality with faulty misfitting cords which made the product useless however the fact that you replaced them straight away refers to the score I give.
Dylan Sherret in After Sales Support is a huge asset to your company - he was so knowledgeable and helpful ... and a great sense of humour too. buy that man a thank you beer!
I only ordered some sample fabrics, rather than any products. Very impressed with website and method for calculating blinds size, fabric, price. Samples were delivered quickly - thank you
Delivery ridiculous so far. 4 small items delivered a week in advance of main order and of no use until main order arrives. These 4 items each packaged separately so 4 deliveries. Waste of time, resources, money. Deliver whole order together!
When ordering on Velux\'s website I selected a delivery date of Monday 5th August as I would be away the previous week. Your delivery note confirmed this. But Parcelforce did not seem to be aware of this and their email said delivery would be on the 1st. I tried to change this but all links on their email led me to an error page (I tried 3 different devices). They tried to deliver on the 1st and then left it with a neighbour on the 2nd. I didn\'t want this to happen. There doesn\'t seem to be any relationship between the date selected on your website and Parcelforce: why not?
The online video for how to remove an existing Velux blind needs to be improved - it doesn\'t properly show how the existing blind needs to be unclicked from the left hand side first