Excellent service. Dubious at first as was unsure followed instructions and easy to fit.
At a loss to know how 2 blinds ordered the same colour and with the same colour code on both boxes turn one blue and one pink!! Returning a nightmare, too complicated, you should mimic Amazon, but as you have a monopoly I suppose there is no need. We have visitors for Xmas and because of light pollution here we will now have to make a DIY cardboard blind
Easy to install - clear instructions and once I\'d got the hang of the first one, the second took no time at all. Would recommend.
My item is now nearly two weeks late. Customer services have been very good organising a new item to be shipped (so not technically Velux\'s fault) but non-the-less it will still mean I\'ve had to wait nearly 6 weeks for a blind to be delivered, which just isn\'t. good enough.
I would like to thank the lady who helped me when I ordered the blind. She was fantastic.