|
Mike Fletcher
10/10
|
Possibly the best customer service I have ever dealt with. Brilliant, helpful, quick and efficient. Quite rare these days. I would totally recommend.
|
William Clark
8/10
|
Delivery time very long. The plastic rod at the base of the blind which fits into hooks is fractionally too long. I had to trim about 1mm from each end. Otherwise excellent quality.
|
Nicola Watkins
10/10
|
Easy to order. Best price I found. When I needed to contact about expected delivery, they were very helpful and easy to speak to someone. I would thoroughly recommend.
|
Robert Alford
10/10
|
Excellent price for the item I ordered. Although the delivery date was rather lengthy, it arrived well packaged and on the date promised. Would therefore use again.
|
Colin Davis
5/10
|
The switch arrived safely but the delivery time was quite slow compared with Amazon
|
Deborah Duffus
10/10
|
Only one problem, we didn’t know that the hole for the windows needed to be slightly bigger in order to incorporate the insulation on the sides, so these had to be left out.
Comment by TheRoofWindowStore.co.uk:
Good afternoon. Thank you for providing us with your feedback. Your comments are important to us as it helps us improve the quality of our products and services. We are sorry the lead time through the web shop was longer than expected. We will investigate this further with the team at VELUX to establish if we can improve this in any way. If you have any further questions or suggestions, please do not hesitate to contact us. Kind Regards. The Roof Window Store