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Christopher Lambert
10/10
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Just one item in Packaging was Damaged :- tube of silicon grease was split but was still useable , But all items were as expected, perhaps a bit more clarity to fitting instructions would be helpful ??
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Edward Collier
7/10
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Everything was fine. It was unfortunate that I live on a very narrow street and the original delivery lorry couldn\'t get down, but all was delivered the next working day. And the window is now installed and looks very find, and the builder who installed it was very impressed with the value for money.
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Daniel Keating
8/10
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It was very confusing as to who was actually responsible for the supply and delivery of the products.
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Andrew Appleyard
3/10
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Still waiting for black out blind and no notification about delay in delivery.send email about it
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Comment by TheRoofWindowStore.co.uk:
Good morning. Thank you for your feedback. Your comments are important to us as it helps improve the quality of our products and services. We are deeply sorry to hear your order was delayed and delivered later than expected. In normal circumstances, an email would be sent to inform you of the delay. As this did not happen, we will feed this back into the warehouse team to check for any errors in the system and more importantly prevent this happening in the future. As we see, your order is now delivered safely with which we are extremely pleased. Once again, please accept our sincerest of apologies for any inconvenience caused. If you still require our assistance, please do not hesitate to reach out to our Support Team. Kind Regards. The Roof Window Store.