We are elderly and found your online ordering nigh impossible . After many failed attempts we did manage to speak to a person who was able to take our order. First delivery was much longer than expected and the window apparently went missing? Replacement time was very good All staff we had contacted online and in person were excellent to deal with.
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Christopher Lambert
10/10
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Just one item in Packaging was Damaged :- tube of silicon grease was split but was still useable , But all items were as expected, perhaps a bit more clarity to fitting instructions would be helpful ??
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Edward Collier
7/10
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Everything was fine. It was unfortunate that I live on a very narrow street and the original delivery lorry couldn\'t get down, but all was delivered the next working day. And the window is now installed and looks very find, and the builder who installed it was very impressed with the value for money.
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Daniel Keating
8/10
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It was very confusing as to who was actually responsible for the supply and delivery of the products.
Comment by TheRoofWindowStore.co.uk:
This comment has been anonymized based on Customer request