TheRoofWindowStore.co.uk Reviews

Consumer Goods

(840 public reviews)
Rating of  9.2  from 0 - 10

Slow to react and not pro active

Comment by TheRoofWindowStore.co.uk:

Good morning. Thank you for providing us with your feedback. Your comments are important to us and as it helps us improve the quality of our products and services. We are sorry you felt the service we provided was slow and not proactive and we will certainly look into this matter on how we can improve. If you would like to provide further information on this or have any unanswered questions, please do not hesitate to contact us. Kind Regards. The Roof Window Store

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Friendly & knowledgeable customer sales team. Happy to assist me on my purchase. Excellent service. Would highly recommend to friends & family

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just one negative the instructions are abit vague as done in pictures so had to you tube it .

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We always trust velux blinds for our velux windows.

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Thank you, all information was good, and the phone enquiry promply dealt with

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Excellent service and very helpful staff,unfortunately you were unable to meet your original delivery date, but I understand that the problem may have been with the suppliers.

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Really fast delivery come 2 days before expected delivery date . I have not fitted this item yet so can’t connect on the product itself but the service was exceptional and cost of product beat other providers by over £200 . Can’t recommend this company enough

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