roofwindows.veluxshop.co.uk Reviews

Consumer Goods

(259 public reviews)
Rating of  7.8  from 0 - 10

Fantastic service from online ordering to delivery. Perfect.

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Website is very confusing and it is frustrating that fundamental details such as dimensions fo not travel with the reference to the particular window.

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All round excellent experience. My error from misunderstanding my roofer that I didn’t order the flashing kit but the agent on the phone knew exactly what I needed and it was with me in a couple of days. Window looks excellent in situ and am very, very happy with the finish and quality.

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Very knowledgeable lady that I spoke to and item arrived 2 weeks sooner than I expected.

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We had purchased 2 new velux UPVCwindows to replace wooden ones. We left a clip on one by mistake and had to order another. We were very disappointed with the amount of postage for a small clip.It seemed completely too much postage for such a small lightweight item.We were pleased with the clip but not the postage.

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The product is great but it was 100kg and no way should it be delivered by only one person. I had to help carry it and it was almost too heavy for two of us.

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First class staff. Really helpful when I rang with a query.

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