I only received 1 item if my order I am still awaiting my velux window fixings and the second blackout blind the person I spoke to on customer service was ignorant of your products and told me to arrange for replacement blind ended call luckily I rang back and spoke to an assistant who was really helpful and talked me through issue and arranged for the delivery of mt order which was placed on 8 January making me feel a valued customer and not a nuisance
