Items with long delivery times should be selectable for separate delivery to save calling customer service to split the order! That said customer service was excellent and helpful, delete time for blinds was off-putting for the whole order.
We were impressed. The only slight downer, and beyond your control frankly, was the length of time between order and delivery (12 weeks) although you had let us know. But beyond that the product is excellent and the customer service, including e-mail exchanges, was exceptional.
Lack of useful communication regarding delivery. No contact information for delivery firms used, no tracking once the product had left the primary courier and incorrect/confusing delivery dates given.
Needed a velux window for new build bathroom, builder installed whilst I was on holiday, it looks fabulous, thank you