The flashing received were all bent and damaged. I emailed attaching pictures of the many areas bent and damaged but have received no response.
Selected specific delivery date, blind arrived on different day, luckily someone was in, then window and flashing was attempted to deliver early when no one in,. Why have the option to choose a specific date if couriers ignore it?
Had a problem with the flashings - I thought these had been included as they were selected on the website but apparently there is another box to tick to order them. Customer Service were great when I called and shipped the units by return but the clarity of the website could be much improved.
I had to cancel my order as no-one rang regarding access and the delivery driver was unable to deliver. I was told no-one contacted me regarding access because my order was placed online but I do not feel this is an adequate response.
The shop is confusing especially trying to find where to start shopping tend to go round in a circle
The box was containing the Velux was very damaged,and the delivery driver wouldn\'t help my wife to lift the Velux onto my front porch.