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Cary Self
10/10
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AS always, our needs and concerns are always handled with a sense of urgency and great care. Customer Gauge has been such a valuable asset to our business!
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Crystal Andries
10/10
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The Customer Gauge platform and support team have been instrumental in the success of our daily business operations. Our key focus is driving sales and this tool gives our leadership team the most accurate data necessary to improve our processes. Thank you CG Team!!!!
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Renan Cardoso
10/10
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Very good support and knowledge about the topic. Our team is able to make use of the tool for deploying our VoC strategy.
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Martin W
10/10
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Always made to feel like our business is important and that Customer Gauge want to work with us to maximise the potential of our NPS Surveys
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Bastian Fietje
8/10
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I need a more tailored solution to B2B companies focusing on measuring NPS and drivers on account/customer levels. Reporting could be more flexible and easier to customize e.g. like you have in modern BI tools from Qlik, Tableau, etc. It would be nice with more case materials from B2B companies in manufacturing, focusing on best practice of NPS surveys and how to implement voice of the customer programs in the orginastion.
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Theo R
8/10
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Globally satisfied with the tool. It's more the cost of the administration that is an issue and not enough scalable in case my admin is off (too many none automated actions).
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Denys Lutsenko
7/10
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Cary Self
10/10
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Andrew, Trish, and the entire support team behind the scenes have made our relationship with Customer Gauge the perfect solution to our Voice of the Guest Program. I continue to be amazed how important they make us feel!
Comment by CustomerGauge:
Hi Denys,
Sorry to hear that you\'re having issues and thanks for your feedback. A member of our support team will reach out to you straight away to help get the issue solved.