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robin f
9/10
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Blinds themselves are great. Delivery time was long and poor communication about delivery status.
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Stephen W
8/10
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Instructions for installation were not accurate and missed vital parts of process out
Comment by veluxblindsdirect.co.uk:
We appreciate your comments and regret that your experience with the product was not a positive one. Please don’t hesitate to get in touch with us so we can assist you further or explore possible solutions.
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Carol R
1/10
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I’m still waiting for my product to be delivered
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear that the delivery did not meet your expectations. Please rest assured that we take such concerns seriously and are working to improve. If there is anything we can do to assist you further, don’t hesitate to contact us.
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Marie R
10/10
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Used the QR code on window to get correct blind size, easy to order and very happy could customise colour - husband thought was easy to install and we are thrilled with the finished look
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Robert F
10/10
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Fitted as soon as arrived, easy to fit, the solar operation worked as indicated in the instructions. Seems a good operation in opening and closing, obviously can't comment on the reliability as its my first purchase of this type of blind, but happy with this purchase from Velux.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear that the delivery did not meet your expectations. Please rest assured that we take such concerns seriously and are working to improve. If there is anything we can do to assist you further, don’t hesitate to contact us.