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Kevin L
2/10
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You delivered the wrong blinds from what ordered.The office is closed on Fridays so email sent and will need to call them on Monday. Quite a bit of hassle to return them which I don’t fully understand hence will need to speak with customer services. Not impressed!
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Gill F
8/10
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Only annoyance is the price has increased significantly since we last bought 5 yrs a go
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Sandra T
10/10
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I have fitted a few Velux roof window blinds and I’ve never had any problems with the screws before. The screws supplied with my most recent purchase were very difficult to screw into the wooden window frame. I didn’t use a power screwdriver and toyed with the idea of drilling pilot holes. I eventually opted to replace the cheap Phillips head screws with my own supply of shorter sharper pointed screws which made the job much less physical, especially when fixing the blind to a window in a high vaulted roof, on a very tall ladder.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear that the product did not meet your expectations. Your satisfaction is important to us, and we'd appreciate the opportunity to make things right—please contact our team for further support.