We have bought blinds before and were extremely impressed with the quality and the ease of fitting. So we had no hesitation in ordering again.
The pictorial instructions are good and I guess any written instructions would be an issue, as you supply so many countries. I think it may have helped to be able to read in conjunction with the pictures. Love the product and design is very clever.
I ordered a blind and a telescopic pole, the blind came quickly, the pole apparently is coming on January 11th! Also the screws supplied need a special tool which is not advised at purchase so added cost !!
Knowing that I would be away on the 3rd January , I requested , when I ordered, that both items be delivered on the 5th. I actually received the blind on the 27th Dec, luckily we were at home, and the pole on the 3rd, when we weren’t. I suggest that you make not of customers delivery requests, We are happy with the quality of both the pole and blind