Very clear and precise instructions on making sure correct item was ordered. Delivered in super fast time even though it was Christmas
Brilliant product, easy to install, quality and does what it says! Would definitely purchase again and recommend to others! Very satisfied customer!
I was replacing some blinds after 10 year and the whole process was easy, and well supported by velux
First blind was faulty. However, customer service was v efficient and a new blind was sent.
We fitted today, the translucent, I had hoped for more filtered light, an app function to give you an approximation of the blind finish in a room would be very helpful. Disappointed with our choice, which was best guess
Our delivery was damaged. Velux staff didn’t seem surprised or interested and ordered a replacement which would take a further two weeks. This meant that the plans we had to decorate a restaurant on for Christmas were affected. We used the damaged blind in the end.
Delivered well before estimated delivery date. Installation very easy to understand and product well above expectations. Super efficient and thermal blinds well worth the cost.