Needed to replace the blind on the rooflight in my extension. The blind was about 20 years old and the operating cords had failed. I found it quite straighforward to identify the model and size no. from information on the website and ordering was quite easy. The blind arrived within 24 hours of orderinhg. It took me a couple of hours to remove the old blind and fit the new one but I am77 years old and had to use a ladder to reach the fitting points.It took me a little while to figure out the picture only instructions but once fitted the blind worked perfectly, Only problem was I did not realise that I needed to order the adapter for my operating pole as a separate item. However, i contacted Velux and an adapter was posted to me and my blind is now fully operational.
Using the codes on my existing Velux window, it was easy to order and install my replacement black out blind.
Slight shame a genuine Velux replacement blind had different fittings to the original Velux blind & therefore not a like for like replacement. I suppose this is down to product development & improvement over time. The instructions were not immediately clear but became obvious once the replacement job commenced eg although purchased as a replacement no instructions about removing the old blind & what fittings to keep, if any.
The blinds look nice and all aspects of the purchase were easy. But the operation of the blinds because my windows are awkwardly placed, is difficult. i can\'t get the pole at the right angle to operate the blinds properly. i bought the pole adapters and they are effectively useless. I manage better without them.