I ordered 2 blinds, on one of them the strings had come out of the guides which meant it didn\'t work correctly. I had to remove the blind and sort out the string. All was good then.
Delivery was a few days faster than expected. But the main plus point was the ease of installation of the blinds - super easy and the blinds are really high quality. Very happy.
Great service . Website makes re firing an old blind so so easy . Instructions great . We will be ordering more blinds .
Good quality product but instructions could have been a little clearer, perhaps with some explanatory text. Final assembly - pulling the cords to clip under the anchor points - could not be achieved without removing the plastic retaining clips and tis ran the risk of loosening the blinds before they were properly fitted
Blind fitted according to the instructions but gapes at both sides (coming out of channel). I cannot raise the blind and daylight is getting in at both sides. Extremely disappointed with the blind which was over £100 we came to you for the best product for the window and it\'s inferior.
Although the blinds have a very clever design enabling them to stay down when closed, the string sliding through a very weak plastic clip either end of the handle has now failed in two separate blinds (resulting in the infamous slack string), and have had to be replaced within just a few years of purchase. Frustrating and expensive!