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Jane W
10/10
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Just a shame you discounted the blinds even further on the 1st of August …I ordered on the 25th of July and could have saved £23. If I had waited another week . It seems unfair !!!
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Harry R
5/10
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Delivery system woefully inadequate. Received email saying my package had been dispatched, then received a second email to say Velux could not say when the goods would be delivered. Phoned customer services who admitted they didn’t know what was going on.
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Dave C
8/10
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I was very impressed but the ease to install, there was an extra screw in the pictures and it could do with some written instructions. The YouTube link worked but could have been explained in 1 sentence! It was pretty expensive but justified by the quality- still would be tempted to go cheaper for a less important room.
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Peter D
9/10
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The installation instructions are exceptionally poor, having indistinct pictures only. The blind is easy to install only if you have done it before. For the first time installer, the method has to be researched on Youtube simply because of the lack of a few words on the pictures
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Mike N
5/10
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Overall the product was very good but ordered extra clips for the windows didn't turn up at the same time as the blinds 2days late i had been and fitted them at my mothering laws house the once she had from here old blind did the trick when i got home they was sitting on the side not the best added cost
Comment by veluxblindsdirect.co.uk:
We appreciate your comments and we are sorry that that the mounting clips were not needed in the end. Please don’t hesitate to get in touch with us so we can assist you further or explore possible solutions.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're very sorry to hear that the delivery service didn't meet your expectations. Your feedback is important to us, and we're continually working to improve our service.