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Imran H
5/10
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Really poor design quality. The blind if you pull up directly from the middle tends to gather from the sides and gets tangled up . £180 every 3 years is rubbish quality. I have two young daughters 12 and 13 and the blinds are not robust . Poor quality
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Andrew G
10/10
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Your company great and great products. The only bad thing was using Everi as your delivery company. One blind arrived and 2 sets of top fixing brkts but one blind did not arrive. And you can't speak to anyone at Everi. It arrived 2 days later but was sent to my local Everi delivery shop. That was after spending ages online with Everi and they came back with as the product was damaged to contact you to arrange a new blind and delivery. They are bloody useless. Most of my suppliers have stopped using them thank god. I am always working to deadlines. Andy Gates A S Gates Blinds Soft Furnishings & Uphstery
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Alan S
10/10
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All info given by customer service girls was brilliant, all very helpful, happy and polite excellent. Thank you girls,
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Diane L
10/10
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My blinds fit perfectly and look amazing up the quality and finish are fantastic I would definitely recommend this product and company
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Maria W
3/10
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these velux windows are very difficult to open and close.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re sorry to hear that you’re finding the window difficult to open and close. This is not the experience we want for our customers. We recommend contacting our Customer Service team, who can help check whether the issue is related to installation, adjustment, or general operation and offer appropriate assistance.
Comment by veluxblindsdirect.co.uk:
Thank you for taking the time to share your experience. We’re very sorry to hear about the issues you’ve encountered with the blind, particularly regarding its operation and durability, as this is certainly not the standard we aim to provide. The concern you describe with the blind gathering unevenly is not expected behaviour, and we would like the opportunity to look into this for you. Please contact our Customer Service team, as they will be happy to assist, check whether the product is functioning correctly.