The blind was excellent but because my small window is old and the wood very hard, your screws down the sides were not good enough and had that silly round hole for the screwdriver which we didn’t have. But we found others so all was good but took quite long to fit. However it looks very good now.
Obviously a quality product. I had some trouble with the solar blind but rang support and got there in the end with the video he pointed me to.
The speed of delivery and quality of the product were excellent. The only issue was finding that very few colours were available for the blind we needed.
Very happy with the help I received with my query and the time I was given to explain my problem
I purchased 2no solar blackout blinds and was pleased that they were delivered earlier than first advised. I followed the instructions carefully, installing the first blind in a hour, and the second in twenty minutes! I was disappointed that the first blind refused to pair with the remote control supplied with it, and would not operate at all even, after resetting it, changing the batteries and manually adjusting the blind in the guides!! The second blind paired and operated perfectly from the initial paring procedure, as per the instructions! There is a problem with edge of the fabric on both blinds were it’s puckered /rippled where it runs in the guides on one side only. It’s a pity that such a well designed and manufactured product is let down by problems and annoying appearance, when it’s not a cheap purchase in the first place!!!!!