I was so pleased with our VELUX blind so easy to fit and does exactly what it says on the tin highly recommend this product. Thank you
The only criticism I would make is that the pictorial instructions lack detail for connecting the power cable between the frame and the window. I assumed that the instructions were to isolate the power whilst installing the blinds and as my installation includes isolators for each window I used these. I was somewhat frustrated when the blinds wouldn’t connect to the remote control. It was only after I climbed up onto my roof that I realised that the cables were not connected. Why isn’t this done as a matter of course during manufacture or installation? Once connected everything was so simple.
Website is alright. Product is poor. Lack of instruction, poor resources to help fit. Doesn’t look like anything I can find online, instructions in pack don’t bear clear resemblance to product. You should be emailing the product fitting video the day product is out for delivery. Checklist of what you need. Had to spend further money on a torx set to remove old blind. Whole experience is rubbish after spending a premium on a product.
Quite a long time from order to delivery, but it arrived ahead of schedule Blackout blinds were easy to fit and are very effective Would be helpful to be able to enter a RAL colour code when ordering, and be given the nearest available colour
I\'m most impressed with the quality and look of the product and ease of replacing 30 year old windows that fitted the profile of the former windows