veluxblindsdirect.co.uk Reviews

Consumer Goods

(15900 public reviews)
Rating of  8.3  from 0 - 10
veluxblindsdirect.co.uk
10/10

Comprehensive Web site easy to find the right product, good communication and fast delivery. Easy to follow instructions and installed in ten minutes utes

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7/10

After completing the online form I was rung by a very helpful lady promptly. She guided me through which product I needed and said to ring when I was ready to pair the controller, however, that was on a Saturday. The website was not easy to follow to find out how to pair the new controller with my windows and I had to look on youtube for non-velux videos until I found one to help.

Comment by veluxblindsdirect.co.uk:

Thank you for sharing your experience. We're sorry to hear that the installation instruction did not live up to your expectations. If there's anything we can do to help, please reach out to our support team.

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7/10

I'm very happy with the blinds although the colour wasn't quite as describesd. I should have ordered samples but time didn't allow.

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9/10

The first of two service quality requests “How did we do” was sent to me before I had received the blinds. I have now fitted six Velux roller blinds and I am impressed with the manufactured precision and appearance of the blinds. It’s always useful to view YouTube videos of other people‘s installations.

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10/10

My product was delivered early and we were away. Fortunately my father in law was able to take the product in for us. Perhaps choosing a delivery slot/day would be more appropriate or giving accurate dates when booking?

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2/10

You delivered the wrong blinds from what ordered.The office is closed on Fridays so email sent and will need to call them on Monday. Quite a bit of hassle to return them which I don’t fully understand hence will need to speak with customer services. Not impressed!

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We're sorry to hear that the product did not meet your expectations. Your satisfaction is important to us, and we'd appreciate the opportunity to make things right—please contact our team for further support.

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10/10

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10/10

Very impressed with everything. We didn’t have to pay shipping costs.

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9/10

Shopping was quick and easy with clear helpful advice given

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10/10

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About veluxblindsdirect.co.uk

VELUX Company Ltd is a sales and marketing organisation covering the whole of the United Kingdom and Ireland.
We are part of the international VELUX Group with sales and manufacturing operations in more than 35 countries and 10.000 employees worldwide. Our local company was originally incorporated in the UK in 1954.

For more than 70 years, the VELUX Group has created better living environments for people around the world. Using daylight and fresh air. A passion for daylight, fresh air and better living environments. That's what started our company more than 70 years ago. And it's still what drives us forward.

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Contact veluxblindsdirect.co.uk

If you have any questions related to the reviews on this page, or to veluxblindsdirect.co.uk in general, please get in touch.

Email: sales@velux.co.uk Phone: 01592 778225

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