On the website, it was easy to find the correct type of blind. Using the custom colour facility, we could also pick the exact colour we needed. When the blinds arrived, I noticed I didn\'t have the top fitting brackets because our windows were pre-2012. A quick call to Technical Support advised how we could order them and also noted that I had missed clicking on a box when ordering that would have added those brackets to my order. The brackets arrived in 2 days. When I installed the blinds, as an engineer I was very impressed by the clarity of instructions, precision and design of all the fittings and the method of ensuring that customer installation activities were as fullproofed as possible. I assess that even less confident DIYers would easily be able to carry out the installation themselves without drama.
I couldn\'t find the product on line and was directed to the correct location by Customers services. They responded quickly.
I couldn\'t make the side panel corners sit flush despite following the instructions.!
Excellent high quality product. Arrived as expected and easy to install even though I\'m no diy expert. Thank you very much
Instead of leaving a (inaudible) voice mail reply to my email query an email reply with a contact name of someone who could deal with my query would be good