I’ve got four velux which windows, two of them are at least 20 years old but still work as they did when first installed. My recent experience was with velux blinds, we love them but had an issue with one, we contacted velux, they were very helpful & after some checking that I’d fitted them correctly they sent me a replacement. First class customer service, thanks.
I was nervous about buying and installing these, though really pleased with both the product and how simple they were to put up :)
There was NO tracking but it came before 2 weeks and u just happened to be in. But otherwise great product, no complaints
As these were replacement Velux Black Out blinds, I expected the same quality and functionality. However unlike my last pair, the light is leaking at the sides. I think the side bars are far to narrow.