How can velux justify charging £14.60 including packing for a telescopic pole blind adaptor/hook when I can buy it from a builders merchant, who then orders it from Velux, and charges me £6.43 ?
Shame that you’re recommended service companies on your website. Don’t follow up on there servicing emails.!
My Velux has been fitted twenty years and to be able to purchase the correct fitting blind of such good quality after all these years is remarkable. This is how things should be. Thanks
Send out the right parts for the Code I gave - Its really annoying to have the incorrect parts that I paid for
Our previous roller blinds had started to jam, but these ones are amazing. Took 10 mins to install each one and now we can have as much or as little light as needed, instead of full dark or fully light. 10/10 recommend!!
Direct service from Velux excellent. Actual windows provided by builder. Also blinds - variety of styles not apparent with builder or retailer. Need for pole to control windows and blind and small catches for blinds not apparent until we moved in.