Changed my battery powered black out blind, very pleased with new design. No more climbing up ladders to change batteries.
A delivery date was set this was not kept the item was sent via Parcelforce who didn\'t deliver until 3 failed delivery dates and times given and having to wait in it is a terrible service and no satisfactory answer given by either Parcelforce or Velux just sorry but nowadays sorry no longer washes only action.
The precision of these windows and their blinds are perfect. Whoever it is who designs and makes these- 10/10
I purchased 7 solar powered windows and was told that I could claim cash back on up to five of these windows in a super promotion deal by Velux. The builders merchant from where I purchased these Velux windows promoted this great offer to me at the time of purchase. I duly read the terms of the offer, which was a great offer and influenced my purchase. I then followed all the offer claim instructions and duly made my claim on-line. Then some three months later I received a despicable email stating my purchases where not valid for the cash back offer! How can this be whenI was specifically told that my purchase was in fact eligible. I responded to this email asking how this could possibly be the case and to date after another 3 weeks I have received ZERO response. This whole situation is out of order and I intend to take this mater as far as is deemed necessary as this promotion that Velux have pushed is false and not fit for purpose. Please advise of your future intentions.