I had to contact customer services regarding a damaged blind...this was dealt with in a timely manner
It is reassuring to be able to get accessaries for your blinds indefinitely and a credit to your company\'s ethos.
Excellent product - very happy. One aspect that could be improved though is for the sharpness of some of the product edges to be highlighted to the user. I did manage to knick mysef a couple of times during fitting. Great blind though. The blackout and thermal insulation features are very effective and were much needed!