The order did not state how long until delivery. Had to raise customer services to find out what was happening. Order took a long time to deliver. Maybe if stock the problem I could of been updated by email . thanks
This has been an awful experience. I bought the product in advance of some renovations. The package was somewhat damaged but I did not think too much of it. When I when to install one of the red securing tab was loose. Again I didn’t think too much of it. When I mounted (second one I’m installed) the blind was detached from the main power unit. I unmounted and failed to put it right. It is now an expensive waste. I’m now familiar with the design and certain the bind became detached during transit due to damage/dropping of the box.
All great - lovely blind, great quality and good delivery. Only drawback is it seemed a bit pricey
I ordered and paid for an additional fitting kit which was mailed separatly, but the same pieces came in the box with the blind. So it looks like I didn\'t need to order and pay for the additional pieces.
Very good response from Daniel and Dalton with the response to my problem with puckering of the blind
I wanted to buy velux but likely to seek an alternative. Website is very very poor.