Excellent product, great customer service. Quick response to my query on delivery date - thank you
We had a defective Venetian blind which once installed was faulty which was disappointing however customer service was very good once I got through who have ordered a replacement without any fuss. The other duo blind was ok.
Easy to fit and looks really nice - just what we wanted to update an old Velux window that was probably 30years old.
It\'s a good product but I didnt like the pictorial instructions as they weren\'t that clear. Written instructions could have given more details about likely problems.
My only issue was the delivery, it offered a delivery day on the website and allowed me to change to a different day so I changed to the day I knew I would be in but it arrived 4 days earlier with only a txt in the day to day it was being delivered, luckily someone was in to take the parcel in. What is the point of arranging a delivery day for it then to come whenever the parcel company feel like delivering it.