Good experience from start to finish. Easy to order website, good delivery, easy to follow installation instructions and high quality product.
Sadly, I bought 3 flat-roof windows thinking that furnishing them with translucent solar blinds to protect my furnishings would not be a problem. Well it is! Having alerted the Vice President, Mr O\'Dell to the problem, it appears that Velux don\'t make them for these particular windows! I can\'t quite believe that a company with such a reputation for quality and choice is so shortsighted to only offer blackout or anti-heat blinds for these windows. I therefore give up, although I had thought of contacting Hillarys Blinds to see if they can provide a reasonable solution.
I asked for 5 colours in samples. I received 4 of the colours I asked for, however, for some reason I was not sent the orange sample but something else which is nothing like orange. We have asked our builder to order the colour for our loft room.
Site was very good and very easy to order the correct product. Installation was very easy with excellent installation instructions
I requested the product to be delivered on a certain date as we were on holiday. It was delivered a week earlier than stated.
In comparison with the old blind- the new one is not of the same quality much inferior. I regret buying it when I installed it. I could have got one from other suppliers for half price or less including all fixing and brackets.