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Alison C
10/10
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Given the excellent design and build of your products it would be extremely helpful if you could produce a sticker which doesn't leave a sticky residue on the aluminum when removed. Cleaning it off without leaving any solvent on the blind material is tricky!
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pamela t
3/10
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Disappointed with quality of new blind (previous blind from a few years ago from you was far superior quality). New blind put up today was difficult - the side cords were rather short and very thin.
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Valerie S
10/10
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The blinds are perfect for our attic bedroom. You have the option of blocking out bright sun if you need to, but also enjoying the view if you want. The blackout blind is perfect for our night worker son when he needs to sleep during the day. Have already recommended Velux to a relative.
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Nick T
10/10
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The instructions were clear and the blind was easy to fit - very well engineered, thank you
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C &
7/10
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The original blind did not work. But your technical support was excellent, and I now have a working blind.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re sorry to hear that your original blind didn’t work as expected, but we’re very glad that our technical support team was able to assist you and get everything up and running. If you ever need further assistance, we’re always happy to help.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear that the product did not meet your expectations. Please know that we’re committed to helping you get the best possible experience with your blind. If the cords or any other component don’t seem quite right, our customer service team would be happy to take a closer look and offer a solution.