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Kate C
10/10
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These products are expensive but they do still represent good value for money. The timeline for delivery wasn’t quite right - it arrived about 4 days earlier than expected. Nothing to complain about at all!
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Kim M
5/10
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It would be helpful to have close up images online of fitting directly as it was difficult to see how to slot the blinds in correctly- one of mine won’t shut at the top and I assume that is because it came off the runner and didn’t go back in exactly the right place
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Catherine C
8/10
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Great service and look very good. Thank you
Comment by veluxblindsdirect.co.uk:
Thank you for your kind words. We’re delighted to hear that you received great service and that the products look very good.
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Tracey W
5/10
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To further explain, I bought 2 blinds & 1 service package - I received 3 separate emails almost daily regarding despatch, on its way etc. I received 1 blind yesterday, another today and the service pack separately today. Seems a waste of postage and time to have 3 separate deliveries and the EVRI service is really unreliable in my area, That's the biggest disappointment - great products/ online ordering but rubbish delivery
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re really glad to hear that you’re happy with our products and online ordering experience. We’re very sorry, however, for the inconvenience caused by the multiple delivery emails and the separate shipments. Not all of our products are stored in the same warehouse. Some items are shipped from different locations, which can result in separate parcels and staggered delivery times. That said, we completely understand that this can feel inconvenient. Your comments are very valuable to us, and we will pass this feedback along to our logistics team as we continue working on making the delivery process smoother and more efficient.
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Rhona F
9/10
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I had a query which was dealt with very quickly and efficiently. After care service excellent. Would highly recommend you and use you again.
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Jennifer A
10/10
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The blinds were delivered ahead of expected delivery date. The blinds were very easy to fit and look great. The blinds are quite expensive in relation to the size of the blinds but I did not want to compromise and buy an alternative that was less easy to fit and did not fit the windows perfectly.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re sorry to hear that the fitting instructions weren’t as clear as they should have been and that this caused difficulty during installation. If you’d like any assistance, our customer support team would be more than happy to help. Please don’t hesitate to get in touch with us.