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Ian Q
10/10
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The pictograms explaining installation were too cryptic for me, but I found a video on Youtube that showed exactly how to install the blind and after that I didn't look at the pictograms. I don't know if you have your own explanatory video, but a link to one on Youtube or to your own would be far better than trying to use the pictograms.
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Ann T
10/10
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Would have liked more basic options for the older velux windows (mine were not available). I have a dozen very old velux windows where the blinds have deteriorated and frankly I can’t afford to replace them all. Your ‘how to fit’ video was extremely helpful though need to emphasise use of fitting pack more - I nearly failed to buy it.
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Julia L
10/10
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I only ordered samples and have now ordered through our usual shop to buy and they will fit them. We have other velux blinds in both this house and our previous house and have been very happy with them.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’d love to make this right for you. If you could get in touch with our customer support team, we’ll be happy to provide the installation guide straight away and walk you through the process if needed. Our team is always here to help ensure your blind is fitted quickly and hassle‑free.