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David R
7/10
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The installation instructions for the blind were not easy to follow. It would have helped if there were some words rather than just pictures. The video on the website was not at all helpful as it did not seem to apply to the blind I had ordered. It suggested that the blind just had to be clicked in to the end bracket, whereas it actually had to be screwed into the frame.
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RICHARD F
9/10
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Very easy to fit with correct tools but one proviso, not everyone will have torx screwdriver. Why not star nosed?
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John M
10/10
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We have used VELUX products for over 30 years and they are always excellent quality and provide great customer service
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niall o
8/10
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liked the product bought 2 more good that no postage cost improved the look of a Velux window over 20 years old
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're delighted to hear that you are pleased with the product and that you chose to purchase additional blinds. It's especially rewarding to know that the blinds helped enhance the appearance of your Velux window, even after more than 20 years. We're also glad that our free delivery offering added to your positive experience.
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Julie W
10/10
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Fantastic product which was just what I needed. Fits perfectly, and does the job! So pleased with our heat resistance blinds. My husband fitted all 3 blinds in an hour. Our house is already 3 degrees less, and we can still see the sky through the velux. Thanks so much, it was a pleasure doing business with yourselves. Delivered on time, no problems whatsoever. A rarity nowadays !!
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david j
10/10
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the fittings on the blind were differant than than on the original which had been on for over twentyyears.but i got there in the end.thanks.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We are sorry to hear that you found the installation instructions difficult to follow. We understand that clearer written guidance alongside the illustrations could have made the installation process easier. Your feedback is valuable and will be shared with the relevant teams as we continue to improve our installation guides and online support resources.