veluxblindsdirect.co.uk Reviews

Consumer Goods

(17398 public reviews)
Rating of  8.3  from 0 - 10

I think the price of the small plastic tabs required for fixing is very high - £8.40 for a 2p bit of plastic. Can you not put a range of them in the box and charge an extra £2.00 for the blind? Also, the fittings instructions using drawings only are not too clear. Thanks. Happy with product though.

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Whist it was easy to install and use it was only easy once you worked out how to install it. The instructions and pictures were very confusing and it took some time to work it all out. Once you worked it out then it was easy.

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Poor description of how to use

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Email response time!! Took a week to reply to one email, which didn’t answer my question, more had to ask more questions to be able to to answer. Ended up ringing customer service and waiting in queue for 20mins. But because my query involved going up to my skylights in the roof - would have been more practical to have not been in a call

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Still waiting for samples which has delayed ordering window - hopeless

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Very well designed blind. Easy to install and looks great. Glad I purchased it from you and not from a competitor as I doubt t gf e quality would have been as good.

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What a great, well-designed product. Retrofitting blinds was straightforward. The solar-powered motor and wireless remote make for trouble-free installation. The blinds operate quietly and smoothly. The ability to synchronise up to five blinds to one remote controller is excellent.

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Velux products are fabulous - durable, and well designed. Evri are a terrible delivery company,; please find someone else. They routinely dump goods on the doorstep, making no attempt either to determine whether anyone is in or to put the items in even a slightly less visible spot. Their delivery tracking systems is also a joke, moving from "We're waiting to receive your item" to "It has been delivered" (i.e. dumped) with all intermediate steps missing.

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Easy to select what I needed on the website. Fitting instructions were very clear. Had my blackout blind fitted in 10 minutes.

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