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Stephen D
8/10
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The blind is almost transparent compared to the previous orange one we got from you in 2020. Was disappointed not to be able to order the same colour. The price had gone up a fair wee bit since 2020
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Stephen K
10/10
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I will admit that when I placed my order (from the UK) I did not realise that it would ship direct from Denmark! But my order arrived in good condition, within the advertised time, without any customs problems/charges. So from that perspective the delivery process worked very well.
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Jamie P
2/10
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You shipped me an incorrect order and it seems extremely hard to confuse two different blinds with barcodes
Comment by veluxblindsdirect.co.uk:
We sincerely apologize for the inconvenience caused by receiving an incorrect order. While we strive for accuracy in processing and shipping, occasional errors can occur, and we're committed to making this right for you. Please reach out to our customer service team directly with your order details, and we’ll resolve this issue promptly.
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Paul K
0/10
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I still haven’t receipt full order and you ask for feedback! Your delivery said 2-3 day and after 6 working days I was told that it was delayed and went away to come back to find a damaged box on the door step with half the order in
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We are very sorry about the issues you have experienced with this order. I can see that a replacement order was processed for the missing blind, and this has been delivered on 26/02/2026. Please accept our sincere apologies once again. Your feedback is extremely valuable to us, and it will guide our efforts to improve in the future.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re sorry to hear that the blind you received did not meet your expectations in comparison to your previous purchase. We understand how important it can be to find the perfect color and we regret that the option you wanted was unavailable. Regarding pricing, we do everything we can to offer competitive rates, though occasional increases can occur due to changing material and production costs.