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Thomas M
0/10
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Replacement parts not compatable on older blinds despite using same window odes and co firmation advuce from telephone conversation with velux advisor
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Iain L
10/10
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Ordered a replacement blind damaged beyond repair by a grandson. Expected excellent quality still there. Easy to replace. With luck it will last another ten years.
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Rodney E
10/10
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I am very impressed with the quality of the blackout blinds I purchased from velux and how easy they were to install. I would definitely recommend velux to my friend and family.
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William S
0/10
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Package still not received Parcelforce are emailing me saying they have been told not to deliver the item! There is no way of contacting parcelforce Please help, i really want my blinds! Thank you
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We apologise for the confusion with your order and are pleased to confirm that it has now been delivered.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're sorry to hear that the replacement parts were not compatible with your older blinds, despite the window codes and the advice received. I can see that you have since spoken with one of my colleagues and requested a return. Your collection has now been arranged for 26.03.2026. Once the item has been collected and returned to VELUX, a full refund will be issued automatically. Thank you for your patience throughout this process.