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JO L
0/10
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Hi there, My blinds never arrived today. I took the day off work to be in to receive them. Please let me know asap what is happening. I’m now away for the rest of this week. I’d like compensation please. Many thanks, Jo
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Carmel K
10/10
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Lee was superb from start to finish. Clear instructions, patient and just a lovely person to deal with. We did a video call which was immensely helpful and that sorted out our query immediately. Haven't opened the blind yet so will let you know if there are any problems.
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John R
9/10
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Your customer helpers could not be more knowledgeable or helpful and are a great asset for Velux.
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Alan T
9/10
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The design of my new (replacement) Velux window is slightly different to the old one. Although the new one fits, the change in design confused me. Other than that, I’m pleased with the product.
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Karen G
9/10
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It took a few weeks for the order to be processed but once it was processed the blind arrived quickly.
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Julie C
10/10
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Absolutely over the moon with our replacement blinds .. they are so easy to install and they make our room look classy! Fantastic quality and excellent delivery .. highly recommend Velux blinds
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Margaret R
9/10
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Love my Velux trio of windows. GGLUK10 VIUUK31 and VFEUK38. The sample of the beige blackout energy blind matches my decor perfectly, but I am so disappointed that I CANNOT get all three frames in matching brushed aluminum. Only a white pained frame for the GGLUK10, whilst both the windows below are ONLY available in a brushed aluminum - why are the finished offered not matching?
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re sorry to hear about the confusion regarding the delivery of your order. After reviewing your case with our customer service team, we understand that you have since been in contact with them and that the order was delivered to a neighboring property and signed for on 16/09/2026. We hope your blinds are now with you and meeting your expectations.