veluxblindsdirect.co.uk Reviews

Consumer Goods

(16567 public reviews)
Rating of  8.2  from 0 - 10

Very nice blinds Struggled with putting the first blind up but got there eventually. 2nd & 3rd was a lot quicker

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descriptive text with the install instructions would improve the process.

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We appreciate your suggestion and agree that more descriptive installation instructions could help improve the overall experience. Your input has been noted and will be shared with our team.

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This was to replace a Velux blind in the main bedroom and was the third blind in the past 45 years!! The spring in the previous blind had locked and we couldn't unjam it so it was more straightforward to replace the blind. All good now and a dark room!!

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Issues were quickly dealt with great service.

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We’re delighted to hear that your issues were resolved quickly and that you were happy with our service. Our team always strives to provide prompt and effective support, and your review truly means a lot to us. We look forward to assisting you again in the future!

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These products are expensive but they do still represent good value for money. The timeline for delivery wasn’t quite right - it arrived about 4 days earlier than expected. Nothing to complain about at all!

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It would be helpful to have close up images online of fitting directly as it was difficult to see how to slot the blinds in correctly- one of mine won’t shut at the top and I assume that is because it came off the runner and didn’t go back in exactly the right place

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We’re sorry to hear that the fitting instructions weren’t as clear as they should have been and that this caused difficulty during installation. If you’d like any assistance, our customer support team would be more than happy to help. Please don’t hesitate to get in touch with us.

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Great service and look very good. Thank you

Comment by veluxblindsdirect.co.uk:

Thank you for your kind words. We’re delighted to hear that you received great service and that the products look very good.

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All was good, fit was perfect

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