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Mark C
9/10
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Easy to buy the correct blind to suit my window. Very well designed. Good quality fittings. Very easy to install and great instructions.
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Fiona M
8/10
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While happy in the main with the blind, it does have one very tiny hole in the fabric at the lower edge through which light can be seen when drawn. This does not affect the function obviously but is just a bit irritating!
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Claire O
10/10
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I’m really pleased with the blinds, they look good and were fairly easy to fit on my own. A screw driver would have been useful as I didn’t have the correct size so had to borrow one
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Laurence G
10/10
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The gentlemen I spoke to was very helpful and very knowledgeable he directed me to the correct item that I required and explained exactly why so I was very happy dealing with this person instead of a robot which is what most companies use these days so please don't change what works.
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Richard C
3/10
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The external shade blinds I bought and have fitted are excellent 5/5. But I mistakenly ordered a pair of internal fittings that are incompatible with the blinds ordered. So its a simple return of low value unopened product. I shouldnt have to fill a form and wait 72 hours for your contact me. Its now well past 72 hours and still heard nothing.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We're delighted to hear that you're pleased with the product itself. We're sorry to learn that the returns process did not meet your expectations. Having reviewed your case, we can confirm that, following a discussion with our Customer Service team, credit note was generated on 20 July 2026 to resolve the matter. We appreciate your feedback regarding the returns process , as it helps us identify opportunities to improve our service.
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Jas P
10/10
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Fabulous product. Delivered within the time frame given. Looks great. Expected installation to be difficult but was impressed how easy it was to install. I even got my teenage daughter to install one herself. No need for tools as a mini screwdriver was also provided. Really happy with this purchase.
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PAUL S
10/10
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Absolute perfect design and quality of the products... I am a designer so I am so pleased to deal with such excellent products !
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Stephen L
10/10
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I purchased 3x blackout/heat blinds for my CVP roof lights (CVP100150) that had been installed 7 years ago when we built a large rear extension. The fitting instructions for the blinds were easy to follow, and despite being 14foot up in the ceiling, they were straightforward to install from a ladder. I had to drill one hole into the Velux frame for the cable run - for which the drill guide and drill bit provided were easy to use. The only electrical connection was to the pre-installed connections in the front of the blind. The blinds work well and have have helped to significantly reduce the latent heating from the super-hot weather we are now experiencing I've retrofitted many Velux blinds to Velux products. They are always well engineered and work for years.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re pleased to hear that you are happy with the blind overall. However, we’re sorry to learn that it arrived with a small hole in the fabric, even though it does not affect the functionality of the product. We understand how even a minor imperfection can be frustrating. If you would like us to look into this further, please contact our Customer Service team.