We still have not received our full order. Clips are missing due to insufficient post/address details - trying to resolve with ParcelForce
My enquiry was dealt with promptly and with good knowledge. Very satisfied with whole process.
Love the ability to get sample fabric. One of the only websites to offer this free service. Very helpful to decide which colour to buy. Thank you.
Used Velux for many years and always been impressed with windows and blinds. Great selection of range and colours.
All the products received are excellent quality. The vapour barrier is extremely good value.
I rescheduled delivery for a day I would be in to receive it, however it arrived on a different day and I had to make a journey to collect. Otherwise great.
Websitedid not show correct price on the 1st 2 attempts at ordering. The price was inflated.
Just one minor issue - The \"side guides\" instructions show 6 x pre drilled holes (3 on each side guide) and there were 6 x screw provided, however, there were actually only 4 x pre drilled holes on the physical side guards (2 on each side side guide). It hasn\'t prevented the overall installation of the Velux blind, but I\'m not sure if this will cause any issues at a later date.