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Alan S
10/10
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All info given by customer service girls was brilliant, all very helpful, happy and polite excellent. Thank you girls,
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Diane L
10/10
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My blinds fit perfectly and look amazing up the quality and finish are fantastic I would definitely recommend this product and company
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Andy S
10/10
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Cost of blind was extremely competitive with other makes but fiited with rails it a good fit and completely black out custom very satisfied which makes my job easy
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Geoffrey M
8/10
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The section of the website where the buyer enters their address is inadequate - it needs an additional field to enter a second line of address before entering the town/city and, there needs to be a facility to amend the address chosen from the look-up table. In my case, the look-up table is incomplete as it does not allow selection of an apartment no within the street address.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re sorry for the difficulties you experienced when entering your address. Your comments regarding the need for an additional address line and greater flexibility within the address look-up feature are very helpful. We have shared this feedback with our website team for review, as we are always looking to improve the ordering experience.
Comment by veluxblindsdirect.co.uk:
Thank you for your feedback. We’re sorry to hear that you’re finding the window difficult to open and close. This is not the experience we want for our customers. We recommend contacting our Customer Service team, who can help check whether the issue is related to installation, adjustment, or general operation and offer appropriate assistance.