veluxblindsdirect.co.uk Reviews

Consumer Goods

(15198 public reviews)
Rating of  8.7  from 0 - 10
veluxblindsdirect.co.uk
9/10

Straightforward and easy ordering process

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4/10

No communication about delivery, had to wait in all day. I get more delivery communication on a £5 Vinted t-shirt. Very poor.

Comment by veluxblindsdirect.co.uk:

Thank you for your feedback. We're sorry to hear that the delivery did not meet your expectations. Please rest assured that we take such concerns seriously and are working to improve. If there is anything we can do to assist you further, don’t hesitate to contact us.

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10/10

It was lovely to speak to customer service department who were extremely knowledgeable on the products and nothing was too much trouble. They spent time explaining what I needed and saved me money as well. Such a refreshing change to speak to team who epitomised the meaning of service. Please pass on my thanks

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10/10

No

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9/10

Delivery was a day late and tracking could have been better

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10/10

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10/10

Great product and simple to order and install

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8/10

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0/10

I have not received my order in spite of receiving a delivery note by email.

Comment by veluxblindsdirect.co.uk:

The order was received by our customer and is happily installed ! Our customer has expressed his gratitude towards the extra customer service we provided. We are sorry for the inconveniences.

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10/10

Superb customer care agent who was patient, knowledgeable and, and exceedingly helpful, with advice which instilled confidence in me as a customer with an old VELUX window who could recommend correct replacement blind. Delighted! Thank you.

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About veluxblindsdirect.co.uk

VELUX Company Ltd is a sales and marketing organisation covering the whole of the United Kingdom and Ireland.
We are part of the international VELUX Group with sales and manufacturing operations in more than 35 countries and 10.000 employees worldwide. Our local company was originally incorporated in the UK in 1954.

For more than 70 years, the VELUX Group has created better living environments for people around the world. Using daylight and fresh air. A passion for daylight, fresh air and better living environments. That's what started our company more than 70 years ago. And it's still what drives us forward.

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Contact veluxblindsdirect.co.uk

If you have any questions related to the reviews on this page, or to veluxblindsdirect.co.uk in general, please get in touch.

Email: sales@velux.co.uk Phone: 01592 778225

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