We had a very old Velux blind in our window and it needed replacing with an up to date black out version. The website was easy to navigate and instructions on how to find the correct type of fitting was very helpful. I inputted the details directly off my Velux window and the correct option came up together with replacement side bars for the blind to sit in. After removing the old blind (and the old wooden side bars), it took me 15 minutes to install the new blind and side bars. The enclosed instructions were easy to follow and all I need was a PZ2 screwdriver to fit everything. Don\'t use an electric screwdriver or drill (this is clearly stated on the instructions). Very happy and highly recommended.
What idiot in the Velux design team thought it was smart to use the small screws that require Allen Keys. Shear stupidity.
The design and the labelleing of windows makes it extremely easy to select and install the correct accessories, very very pleased
I found it difficult to follow the picture instructions provided with the blind but I was pointed to a video showing how easy it was by your helpful staff.
Excellent blinds, good quality and easy to install. Delivery easy to track and our 3 blinds arrived promptly.
I would be able to give a better score if 1. The blinds had arrived 2. You had told me they were going to arrive 3 days after they actually did 3. Nobody signed for the item 4. No calling card was left When I called at 4:30pm on Friday after discovering they had apparently been delivered but there was no sign of them. I was told that nobody could assist until Monday if I would like to call back then!