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Eleanor Kellock
7/10
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The delivery driver was very unfriendly and un communicative[ had a bad day?] it does not afford a good impression for such a good company as you, whose prices are competitive. Packaging was good.
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Robert Steel
10/10
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Helen Jones
10/10
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Thank you for guiding my purchases, and intervening to make sure we got what was needed.
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Comment by TheRoofWindowStore.co.uk:
Thanks for your feedback! I am sorry to hear that the carrier communication and driver attitude was not up to expectations. This was fed back to our carrier partner. I am glad to hear that the delivery was timely and packaging was good and intact. Should you have any concerns with the window or flashing going forward, please do not hesitate to contact us. All VELUX windows we sell are covered by a 10-year warranty for your peace of mind.