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Mark Bulman
10/10
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Product was damaged customer services resolved issue in a matter of minutes with no hassle
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Cristina Kerekes
9/10
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Graham Burnett
10/10
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Very impressed with everything from start to finish lovely windows would definitely use again and recommend. Thank you for the help and support before hand was very helpful.
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Timothy White
10/10
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Really happy with everything. The windows haven’t been unboxed yet but came well packaged and not a mark on the boxes.
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Eleanor Kellock
7/10
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The delivery driver was very unfriendly and un communicative[ had a bad day?] it does not afford a good impression for such a good company as you, whose prices are competitive. Packaging was good.
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Comment by TheRoofWindowStore.co.uk:
Thanks for your feedback! I am sorry to hear that the carrier communication and driver attitude was not up to expectations. This was fed back to our carrier partner. I am glad to hear that the delivery was timely and packaging was good and intact. Should you have any concerns with the window or flashing going forward, please do not hesitate to contact us. All VELUX windows we sell are covered by a 10-year warranty for your peace of mind.