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Mr Paul Sheard
10/10
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This is the second time I\'ve used this service and again all went Very Well , good communication & help with questions and checking order.I would highly Recommend
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Geoffrey Harbour G H
10/10
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John Falconer
10/10
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Andy Fuller
8/10
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Robert Douglas
6/10
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While waiting for delivery, there was little information on when it would arrive
Comment by TheRoofWindowStore.co.uk:
Good morning. Thank you for providing us with your feedback. Your comments are important to us as it helps us improve the quality of our products and services. We are sorry you were not informed on when the delivery would take place. A tracking email is sent the evening before the delivery is set to take place to allow you to track this with the courier. We will investigate further why this was not provided. Our Customer Support team are also available to answer questions surrounding the delivery and may be able to provide an estimated time of arrival where possible. Once again, please accept our sincerest of apologies. Kind Regards. The Roof Window Store
Comment by TheRoofWindowStore.co.uk:
Good afternoon. Thank you for providing us with your feedback. We are always looking for ways to improve the quality of our products and services and value the time you spent providing us with your comments. We are sorry to hear that you did not receive a positive experience when buying with us on this occasion and would like to take the opportunity to apologise for any inconvenience this may have caused to your project or renovations. We will investigate this matter further with our support team to look at ways we could have improved the service we provide you with. If there is anything underlying, please do not hesitate to reach out and a member of our team will happily assist. Kind Regards. The Roof Window Store.