TheRoofWindowStore.co.uk Reviews

Consumer Goods

(793 public reviews)
Rating of  9.3  from 0 - 10

One of my to velux windows where damaged which was discovered as we started fitting. I contacted yourself and was very pleased with the swift response and turnaround in receiving a replacement, however the delivery of the original order could of been better due to the fact the diver was very unresponsive and didn’t seem to any pride in his work hence possibly the damage to the window??? On returning the damaged velux the diver would not take it away because it was not on a pallet although it didn’t arrive on a pallet this was very frustrating. But all in all very good company to deal with thank you

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Quick and easy

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I think people won’t realise it’s coming from another country and may take longer than expected

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Didn\'t have any problems with your side of the order. The only problem was the fitting instructions which were too small and not clear enough. Luckily YouTube helped me out.

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Sharifa made my telephone support call very pleasant and informative she is knowledgeable and has a beautiful easy manner on the phone I was extremely happy with her advice and purchased because of her help

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All my queries about the product were answered. It was delivered very quickly. The packaging was very durable and the window arrived with no damage. Really pleased.

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