CustomerGauge Reviews

Technology

(401 public reviews)
Rating of  8.9  from 0 - 10

- Implementation of saving recurring export settings - DB upload for survey submission greater than 2000 rows per file

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We have a great working relationship with Beatrice. Harry on support is always on hand to help us if needed and both response is quick and helpful. Many thanks

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I love working with CG team because it really feels that we are building a strong partnership. Thank you for your ongoing support and help!

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Thank you to the CG Team, from on-going support from the support team to our CSM Monte I feel CustomerGauge understands our business and is a valued partner for our growth

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Muhammad and Adam are always willing to support your business needs and assist with training and development when required. Fantastic service and a great platform to use for to gain customer\'s feedback.

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Big thanks to Muhammad for his timely issue resolution and response to all our queries!

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The only piece of feedback I have is regarding the reporting on individual drivers. There is currently not a widget that combines primary and secondary drivers. As drivers are vital for understanding our customer feedback, it would be beneficial to create one that combines both.

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Genroe is fantastic. In particular, Adam and Muhammad. Muhammad can be available at the drop of hat for ad-hoc support, and he provides excellent support.

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Monte is truly a partner for Sphera. We appreciate his knowledge, his kindness and his dedication to our account.

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