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Marianne M
9/10
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We are benefitting from a Long relationship with CG. You understand our business and we experience great support on the journey we’re on.
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Daniele A
6/10
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We've always need stronger pre-built reporting that every user can access and build to their liking. I would also say the tool is not intuitive, but I have seen some vast improvements over the time we've used CustomerGauge. The silver lining in this journey has been our account managers. Although we've had a few, each new one was better than the last. "A" for effort to our current account manager, Brian Yen.
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Ziyaau S
9/10
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I would like my account team at CG to be more proactive in designing and running our CX campaigns and help us in benchmarking
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Rickard S
7/10
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CustomerGauge made our consumers feedback accessible for each an every agent at our in-house call center. This creates an environment and a culture where the agent can easily adjust their approach towards their consumers and our company stays relevant and up to speed with todays standars. Great service for CusterGauges side!