CustomerGauge Reviews

Technology

(405 public reviews)
Rating of  8.5  from 0 - 10
CustomerGauge
10/10

Our Customer Success Manager, Brian, is a fantastic business partner. He is always looking out for us and helping me stay on track or get back on track. Trishaala is always willing to listen to product wants and show me how to use new features. CustomerGauge has a phenomenal team supporting great software.

Report for abuse
...
10/10

Report for abuse
...
9/10

Report for abuse
...
9/10

8's still need to be promoters :)

Report for abuse
...
9/10

We are benefitting from a Long relationship with CG. You understand our business and we experience great support on the journey we’re on.

Report for abuse
...
9/10

Report for abuse
...
10/10

Report for abuse
...
9/10

Report for abuse
...
6/10

We've always need stronger pre-built reporting that every user can access and build to their liking. I would also say the tool is not intuitive, but I have seen some vast improvements over the time we've used CustomerGauge. The silver lining in this journey has been our account managers. Although we've had a few, each new one was better than the last. "A" for effort to our current account manager, Brian Yen.

Report for abuse
...
9/10

I would like my account team at CG to be more proactive in designing and running our CX campaigns and help us in benchmarking

Report for abuse
...
Previous Next
Page 20 of 41
About CustomerGauge

CustomerGauge is a software-as-a-service platform that helps clients improve and monetize the customer experience.

The system automatically measures and analyzes feedback, reduces churn through close-loop tools, and helps retain customers using the industry-standard metric Net Promoter System®.

Visit website

Our promise to you We - CustomerGauge - guarantee you that we only publish real, authentic reviews from customers who interacted with this company.