We were impressed by the level of service , help & guidance during the phone call to customer services. We bought replacement controllers which are very straightforward to set up. They are also easy to use. Cannot comment on reliability or durability yet, as too early. The windows & blinds are now 8 years old & we are very happy with indeed. However, the price quoted on the email (£90) sent to us was not the same as the website (£110).
