You used Parcel force 24 Express but it took 7 days to arrive. Your customer service advisor when I queried whether the order was going to be delivered on saturday (unlikely where I live) promised to come back to me. When I received no call I rang you back on Friday afternoon only to find you close at midday!! If you have parcels out for delivery (especially with Parcel Force!!) should you not have a customer service support? available? Promised much - delivered little
