Very surprised that the blind arrived in just a branded outer box. Our order arrived with a noticeable hole in the packaging exposing the silver surround of the blind. Thankfully the frame was not harmed. Whilst I appreciate the need to reduce packing for environmental reasons if this then exposes the fragility of the product to more harm you are at risk of more returns / costs of replacement orders. A further layer of recyclable packaging could help prevent this, once the blinds enter the delivery process.
