I cannot tick the box I require as it is not listed. Price. I have found Velux roof blinds (genuine Velux) being sold much cheaper than listed by Velux. On 3 roof blinds I have saved £115.00. I did not want to buy elsewhere, but at that saving, I had too.
Net Promoter Score is a loyalty metric used as a KPI for customer experience, measured on a scale of -100 to +100.
To calculate the NPS, we first ask customers to answer the question "How likely is it that you would recommend this company to a friend or colleague?" on a scale of 0 - 10.
Customers who answer 0 - 6 are Detractors, 7 - 8 are Passives and 9 - 10 are Promoters. The NPS is the sum of % of Promoters - % Detractors.
