My recent order was only for samples and this was dealt with effectively, it arrived safely through the standard post. I however also have Velux products, one of which is a recent blind purchase and product quality has gone down over the years - how can a blackout blind that let light through around the frame be sold as blackout? This is somewhat mystifying! Furthermore, this specific product is wrongly depicted on the Velux website with a different model being shown instead creating some misunderstanding as to what is being purchased.
