Velux blind itself is brillant, but Parcelforce delivery was dreadful. We waited for the delivery two days in a row, each time we had been given a time slot for the delivery, tracked the driver - and shortly before getting here the tracking info switched to „address not found - parcel returned to depot“. A different driver on day 3 finally got here, without any problems. We have a normal address, Amazon and other deliveries always find us.