The package arrived half destroyed. The blind was scratched and scuffed. There were parts missing. It looked like it had been kicked around the distribution centre. The package has been opened and someone had taped the end up. It was poorly packaged. I have contacted Velux for a replacement but have to now wait two weeks for the next one to come. Having spent over £175 on a blind, this is very poor service and I am very unhappy about it.
