I ordered 6 velux blinds, realised the next day I needed 2 more and you were not able to to add them to my order. Also you were not able to match the same price (day later remember) £40 more expensive. Hence I returned the other 6 I had bought the day before and bought 8 blinds on another website. I did tell the nice lady on the phone but she was unable to use her common sense and did the return for me. Common sense is key in business