I ordered product 2 sets of zoz230 which was needed to fit my blinds. At about £9 each they was very expensive for a small plastic mount which I believe should be included for free when you buy the blinds. I need to pre-drill a hole and use a power drill to attach the mount.
Net Promoter Score is a loyalty metric used as a KPI for customer experience, measured on a scale of -100 to +100.
To calculate the NPS, we first ask customers to answer the question "How likely is it that you would recommend this company to a friend or colleague?" on a scale of 0 - 10.
Customers who answer 0 - 6 are Detractors, 7 - 8 are Passives and 9 - 10 are Promoters. The NPS is the sum of % of Promoters - % Detractors.
