Actually delighted to have the opportunity to say a big thank you to VELUX! Samantha M from Customer Services really helped me out: I\'ve just purchased my first home, Velux windows and blinds, but the previous owner had painted over or removed the identifying data. Samantha was able to identify the window type and give me the details of which blind type I would need - great! The ordering process was quick and easy, delivery was very secure (the delivery guy came all the way up to the apartment to ensure he could confirm it was correct), the VELUX installation video clips online were perfect, and it wound up being an incredibly easy job to remove the existing blinds and insert the new ones - superb on all fronts.
